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Shipping & Returns

Makarios RV Parts Returns Policy

Buyer may return most new, unopened items within 30 days of purchase for a refund. Makarios also will pay the return shipping costs if the return is a result of our error (buyer received an incorrect or defective item, including damaged during shipping –please note damages when receiving with shipping company, etc.). There will be a 15% restocking fee in most returned items and specifically if an item has been opened and shipping charges for return will be the responsibility of the buyer. Makarios cannot credit the credit card that was used to purchase if it is past 30 days from the purchase date. Buyer will have seven (7) days to return buyers approved return from the date of approval with the MRA#. If buyer does not return approved item including MRA# within the seven (7) days – no refund will be issued and buyer is not to return as the item is completely non-refundable.

 

**NOTE** If the item has been installed - then the item is not returnable unless the item is deemed defective. If defective, the item will be replaced with the exact same model of original purchase - only if the item is defective. All installed items are non-returnable and will result in no refund.

If the item is deemed repairable and the manufacturer does not accept returns, then the item will be repaired at the manufacturer's expense. Some items are not returnable per manufacture specifications. This is only typical to large appliances but some smaller items may be applicable.

 

Details:

 

  1. Items must be returned within thirty (30) days of purchase date with an approved MRA#.
  2. Items will not be refunded if the products purchased have been opened or installed.
  3. Items will be the responsibility of the buyer to return at their cost unless defective and or damaged.
  4. All defective items will be replaced with the exact new item originally purchased.
  5. All damaged items will be replaced with the exact new item originally purchased.
  6. Damaged shipments must be reported within 5 business days of delivery for replacement, and will not be returnable if not reported.
  7. Items must be returned within seven (7) days of Authorization (MRA#) being provided. If the item is postmarked beyond the seven days – The buyer forfeits the refund and now owns the item purchased outright.
  8. Items returned without an MRA# will NOT be refunded.
  9. Items returned after opened will NOT be refunded.
  10. Items returned after installation will NOT be refunded.
  11. Items returned after seven (7) days of Authorized MRA# will NOT be refunded.
  12. Electronics, Circuit Boards, Thermostats are NOT returnable.
  13. Special Order Items are NOT returnable.
  14. Awnings are NOT returnable.
  15. Toilets are NOT returnable.
  16. Liquids, crystal, adhesives, caulking and sealants are NOT returnable.

 

Buyer should expect to receive an issued refund within five days of authorized package arriving to the specific return address provided with MRA# included. The time it takes buyers Banking Institution or Credit Card Company to process refund request is dependent on each individual buyer’s credit card institution or banking institution and is out of the control of Makarios RV.com.

If buyer selects to return an item, simply login to buyers account, view the order using the "Complete Orders link under the My Account menu and click the Return Item(s) button. Makarios will notify buyer via e-mail of MRA# and the address to return buyers approved request for return. Makarios will notify buyer of refund once we've received and processed the returned item via email.

All Awnings, toilets, and All Electronics are not returnable and will result in no refund.

Special Orders are not returnable and will result in no refund.

 

All Returns Must include an MRA# - Buyer will receive this MRA# via email after return request has been reviewed and approved! If buyer does not have an MRA# - this will result in no refund for buyers purchase.

 

***When an item is listed FREE Shipping, this item is for Lower 48 States Only. Also, when an item has a fixed shipping cost, this item is for the Lower 48  States Only***

 

**Every customer making a purchase is automatically enrolled to the Makarios RV Community and will receive emails for account updates and RV'ing advice, Product Specials and Newsletters. Every subscriber will have the option to opt out from this with one of Makarios first emails!**

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